Privacy Policy

We're not gonna sell your info to random companies. Here's what we actually do with it:

• Running the Business: Processing your membership, scheduling classes, sending you important updates about schedule changes or facility closures.
• Training You Better: Your coaches use your health and fitness data to create safe, effective programs tailored to where you're at and where you wanna go.
• Communication: Sending newsletters, workout tips, special offers - but you can opt out anytime if you're not feeling it.
• Safety & Legal: Keeping records for liability purposes and complying with Canadian health and safety regulations.
• Improving Services: Analyzing trends to figure out what classes are popular, what times work best for members, that kind of thing.
• Marketing: Promoting our services through social media and advertising, but always in accordance with your preferences and applicable laws.

We keep your information pretty tight, but there are a few situations where we share it:

• Service Providers: Third-party companies that help us run the business - payment processors, email marketing platforms, scheduling software. They're contractually obligated to protect your data and can only use it for the specific services they provide to us.
• Legal Requirements: If we're legally required to disclose information (like a court order or regulatory investigation), we'll comply with the law.
• Emergency Situations: If there's a medical emergency and we need to share your health info with paramedics or doctors to keep you safe.
• Business Transfers: If Halrithen Verse Fitness is ever sold or merged with another company, your information would be transferred as part of that deal. We'd notify you beforehand though.

What we DON'T do: Sell your data to advertisers, spam you with unrelated offers, or share your info with random third parties for their marketing purposes.

Security isn't just about your form during deadlifts - we take digital security seriously too:

• Encryption: Our website uses SSL encryption (that little lock icon in your browser). All data transmitted between you and our servers is encrypted.
• Secure Storage: Your personal data is stored on secure servers with restricted access. Only authorized staff can access it, and only when they need to.
• Regular Updates: We keep our systems updated with the latest security patches and regularly review our security practices.
• Password Protection: If you've got an online account with us, make sure you use a strong password. Don't use "password123" - come on.
• Staff Training: Our team is trained on privacy practices and knows how to handle your information properly.

That said, no system is 100% bulletproof. We do our best to protect your data, but we can't guarantee absolute security. If there's ever a data breach that affects you, we'll let you know ASAP and tell you what steps to take.

It's your data, and you've got rights. Here's what you can do:

• Access Your Data: Wanna know what information we have about you? Just ask. We'll provide you with a copy of your personal data.
• Correct Mistakes: If something's wrong or outdated, let us know and we'll fix it.
• Delete Your Data: Want us to erase your information? We'll do it, unless we're legally required to keep it for certain purposes (like tax records or liability documentation).
• Opt Out of Marketing: Not interested in our emails anymore? Click the unsubscribe link at the bottom of any marketing email, or tell us directly.
• Data Portability: You can request a copy of your data in a commonly used format if you want to take it elsewhere.
• Withdraw Consent: If we're processing your data based on your consent, you can withdraw that consent anytime.
• Object to Processing: In certain situations, you can object to how we're using your information.

To exercise any of these rights, just reach out to us at info@halrithenverse.info or call us at (604) 782-4156. We'll respond within 30 days.

Our website uses cookies - not the chocolate chip kind, unfortunately. Here's the breakdown:

• Essential Cookies: These are necessary for the website to work properly. They help with things like keeping you logged in and remembering your preferences.
• Analytics Cookies: We use tools like Google Analytics to understand how visitors use our site. This helps us improve the user experience. These cookies are anonymized and don't identify you personally.
• Marketing Cookies: These track your activity to show you relevant ads on other websites. You can disable these through your browser settings if you want.

Most browsers let you control cookies through their settings. You can block or delete cookies, but some parts of our website might not work as smoothly if you do. It's your call though.

We don't keep your information forever - that'd be weird and unnecessary. Here's our approach:

• Active Members: We keep your data for as long as you're a member and actively using our services.
• Former Members: After you cancel your membership, we'll retain certain information for legal and business purposes (like financial records for tax purposes) for up to 7 years, as required by Canadian law.
• Marketing Data: If you've only signed up for our newsletter without becoming a member, we'll keep your email until you unsubscribe.
• Health Information: Retained according to healthcare record-keeping standards and regulations.

Once we don't need your information anymore, we'll securely delete or anonymize it.

Our services are designed for adults. We don't knowingly collect personal information from anyone under 16 without parental consent. If you're under 16 and wanna join our youth programs, we'll need your parent or guardian to handle the registration and consent to our privacy practices.

If we discover we've accidentally collected information from a child without proper consent, we'll delete it immediately.

Our website might link to other sites - supplement companies, fitness apps, social media platforms, etc. Once you click those links, you're on their turf and their privacy policies apply, not ours.

We're not responsible for how other websites handle your data, so it's worth checking out their privacy policies before you share any personal info with them.

We might update this privacy policy from time to time - laws change, our services evolve, and we want to make sure we're always transparent with you.

Whenever we make significant changes, we'll post the updated policy here and update the "Last Updated" date at the top. For major changes that affect how we handle your data, we'll send you an email notification or post a notice on our website.

It's a good idea to check this page occasionally to stay informed about how we're protecting your privacy.

Got questions about this privacy policy? Concerned about how we're handling your data? Just wanna chat about privacy stuff? We're here for it.

Reach out to us:

• Email: info@halrithenverse.info
• Phone: (604) 782-4156
• Address: 1847 Granville Street, Vancouver, BC V6Z 1N3

We'll get back to you within a few business days.